Fair Use Policy
At our bouncy castle hire service, we strive to provide a fun, safe, and enjoyable experience for all our customers. To ensure the proper use and care of our equipment, we have established the following Fair Use Policy:
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Supervised Use Only
- All bouncy castles must be supervised by a responsible adult at all times to prevent misuse and ensure participant safety.
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Age and Weight Limits
- Each bouncy castle has specific age and weight restrictions. These guidelines must be adhered to in order to avoid damage to the equipment and reduce the risk of injury.
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Prohibited Items
- No sharp objects, footwear, food, drinks, or gum are allowed on the bouncy castles to maintain cleanliness and prevent damage.
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Weather Conditions
- Bouncy castles should not be used in adverse weather conditions such as heavy rain or strong winds. For outdoor events, we recommend monitoring weather updates.
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Proper Setup and Use
- Our team will ensure the proper setup of all equipment. Customers must not move or adjust the bouncy castle once it has been installed.
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Liability for Damages
- Customers are responsible for ensuring the proper use of the equipment. Any damage caused due to negligence or improper use may result in additional charges.
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Timely Returns
- All equipment must be returned or made available for collection at the agreed time to avoid late fees.
By adhering to this Fair Use Policy, you help us maintain the quality and safety of our services, ensuring a great experience for everyone. Thank you for your cooperation!