GDPR Policy

1. Introduction

AC Bouncy Castles ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR). By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, contact details, and other information provided by you when interacting with us (e.g., booking forms, inquiries).
  • Transaction Information: Details of the services you have booked or expressed an interest in, including payment details.
  • Website Usage Information: Information about how you use our website, including IP addresses and browsing behavior.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To provide, manage, and fulfill our services, including processing bookings and payments.
  • To communicate with you about your bookings or inquiries.
  • To improve our website and services based on your usage and feedback.
  • To comply with legal obligations, including tax and financial record-keeping.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our service agreements with you (e.g., booking a bouncy castle).
  • Legitimate Interests: For administrative purposes and improving our services.
  • Consent: Where you have provided explicit consent for marketing or data collection purposes.

5. Sharing Your Information

We do not share your personal data with third parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party providers who assist us in delivering our services (e.g., payment processors, booking platforms).
  • Legal Requirements: We may disclose your personal data if required to do so by law or to protect our legal rights.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, your data will be securely deleted.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we limit how we process your data.
  • Right to Data Portability: You can request a copy of your personal data in a structured format.
  • Right to Object: You can object to the processing of your data in certain circumstances, including for direct marketing.

8. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the "Effective Date" at the top of the page. Please review this policy periodically for any changes.